• Version #TB121101SS
• Download 214
• File Size 200 KB
• File Count 1
• Create Date November 14, 2012
• Last Updated January 21, 2024

Issue: When upgrading from 3.x.x to 4.0.0., old generation Axis cameras, running firmware 4.49 or later, may not connect when the recording compression is set to MPEG4. The error: “Error starting cameras: No Reply” will appear in the Main Server GUI. This is due to a change made in CompleteView to use an alternate authentication protocol to communicate between CompleteView and the camera.