Data‑center operators no longer measure success by uptime alone. Today, the stakes include compliance with ever‑evolving standards (SOC 2, ISO 27001, PCI‑DSS, HIPAA), iron‑clad audit trails, and an experience that keeps colocation tenants confident their critical workloads are safe.
“We’re solving real‑world problems around video, access and identity management while maintaining audit readiness for our customers.” — Paul Smith, EVP Sales, Salient Systems
That’s why security leaders are turning to the integrated ecosystem forged by Salient Systems and AMAG Technology. Together, the video‑first open platform of Salient’s CompleteView VMS and AMAG’s Symmetry access control, identity and visitor management suite deliver a cohesive, future‑ready foundation for risk‑free growth.
A Partnership That “Just Goes Together”
“Some things in life just go together—peanut butter and jelly and AMAG and Salient.” — Jonathan Dupont, Sr. Director Field Sales, AMAG Technology
The lighthearted analogy hides a serious truth: seamless integration matters. Salient’s open‑platform VMS and AMAG’s unified access, identity and visitor solutions share a bidirectional API. Access events, alarms and video clips travel both ways, so operators investigate once—not twice—regardless of which pane of glass they start from.
The result is simplicity for front‑line officers and provable compliance for security leadership.
Engineering for Audit Readiness
Salient’s Always‑On Architecture brings:
- Automatic recording failover — standby servers inherit camera streams in milliseconds.
- Storage Pools — primary and failover footage stay instantly retrievable for 90‑day, 180‑day or longer retention tiers.
- Predictive retention analytics — the system warns administrators before a frame‑rate change risks falling below policy.
AMAG complements that resilience with Symmetry CONNECT identity lifecycle automation:
- Least‑privilege onboarding that links HR data to predefined door groups.
- One‑click recertification workflows that compress months of audit prep into minutes.
- Granular role‑based permissions so privileged accounts match operational need—nothing more.
Federation Without Micromanagement
Salient Federation lets multi‑site operators, including hyper scale and edge‑compute providers, run hundreds of sites as one logical system. Global admins monitor server health, retention and SLA metrics, while site teams keep the autonomy, they need for day‑to‑day response.
Real‑World Impact
Global Data‑Center Standardization = Operational Savings
A Fortune 100 colocation provider replaced a patchwork of legacy VMS and access systems with the Salient + AMAG stack.
Results:
- Unified training cut onboarding times for security staff.
- Bidirectional link between Symmetry and CompleteView slashed duplicate investigations.
- Visitor self‑service kiosks delivered frictionless tenant experience while tightening audit control.
Digital Realty: 160 Sites, Zero Compromise
Digital Realty consolidated more than 160 global facilities onto Salient and AMAG, pairing the stack with ServiceNow for end‑to‑end workflow automation.
Results:
- 12 % reduction in false alarms thanks to video‑verified access events.
- Retention compliance: 93‑day default and 2‑year extended tiers met without operator intervention.
- Central oversight plus local agility accelerated M&A integrations and opened doors for future wallet‑credential rollouts.
Future‑Proof by Design
“We take pride in future‑proofing our products—not just scaling globally but adding new tech as it emerges.” — Jonathan Dupont
Whether the next mandate involves mobile credentials, AI video analytics or zero‑trust badge provisioning, the Salient‑AMAG ecosystem already has the hooks to plug it in. License‑by‑license scalability keeps CapEx predictable, and a free camera‑integration license ensures every VMS channel talks to Symmetry from day one.
Why It Matters Now
- Compliance drives revenue — Colo customers choose partners who prove SOC 2 and ISO 27001 conformance.
- Operational efficiency protects margins — Unified investigations free analysts to focus on prevention.
- Experience wins tenants — Visitor and identity workflows that “just work” create a competitive edge.
In the words of Salient and AMAG’s joint customers, unified security is no longer optional—it’s a business differentiator.
“A unified ecosystem like what Salient and AMAG provide is a huge time saver, a huge cost saver, and a huge asset for anybody with compliance standards to meet.” — Jonathan Dupont, Sr. Director Field Sales, AMAG Technology
Ready to see how cohesive security can feel? Let’s start the conversation.
Paul Smith
Paul Smith is Executive Vice President of Sales for Salient Systems, responsible for oversight of sales and sales strategy. Paul joined Salient Systems in 2014, originally as Manager of the Technology Partner Program, where he created and implemented a program that focused on establishing and growing partnerships with complimentary manufacturers.
Between 2015 and 2022, Paul was District Sales Manager then Regional Sales Manager for the Central territory. During this time, he assisted his customers and channel partners with design and implementation of custom integrated solutions.
From 2022 to 2024 Paul was the Director, then VP of Sales for the Central United States managing a team tasked with sales and customer development within a fifteen-state region.