“Video surveillance has long been used to extend the perimeter of the store to help identify troublesome shoppers that may be approaching the store. In an effort to reduce costs, most retailers have reduced in-store security. Using a VMS with analytics the security team can be augmented to identify issues before they arise,” said Grant Cowan, VP of Strategic Accounts at Salient Systems.
“Newer stores and remodeled stores can take advantage of the analytics on new cameras and need to make sure their integrators are installing cameras that will support what they need in the field. Retailers also need to be cognizant that a full camera upgrade is not needed for existing infrastructure. AI and analytics providers have on-prem or cloud based solutions that can enhance existing cameras without having to upgrade to a new camera that supports AI or analytics,” Cowan said.
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Grant Cowan
Grant Cowan is Salient’s director of key accounts. He has spent more than 15 years in the video management software industry as a trusted advisor to his customers by helping find creative solutions for the problems that exist for retailers and other end users. Today, Cowan is the director of national accounts for Salient Systems where he focuses on regional and national project design and deployment.