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“Video surveillance has long been used to extend the perimeter of the store to help identify troublesome shoppers that may be approaching the store. In an effort to reduce costs, most retailers have reduced in-store security. Using a VMS with analytics the security team can be augmented to identify issues before they arise,” said Grant Cowan, VP of Strategic Accounts at Salient Systems.

“Newer stores and remodeled stores can take advantage of the analytics on new cameras and need to make sure their integrators are installing cameras that will support what they need in the field. Retailers also need to be cognizant that a full camera upgrade is not needed for existing infrastructure. AI and analytics providers have on-prem or cloud based solutions that can enhance existing cameras without having to upgrade to a new camera that supports AI or analytics,” Cowan said.

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