Customer Aggression and Violence and the Impact on Associates
In this session we take a closer look at some winning strategies to help keep employees safe in the face of growing aggression and violence in the retail workplace.
Psychologist Gethin Nadin talks about the need for every customer-facing team to be more aware of the ways increased customer aggression is affecting employees—and the result of inaction.
For retailers struggling to attract and retain employees, understanding the best ways to support employee well-being plays a large part in how we retain quality talent.
Salient
Salient is the leading software provider of comprehensive, enterprise-class Video Management Software and Systems. For more than 25 years, Salient has delivered best-in-class video surveillance solutions for critical infrastructure, transportation, logistics, retail, education, and more. Salient leverages intelligent video technology to mitigate risk, improve service delivery, and drive positive business outcomes for customers worldwide. Salient’s award-winning CompleteView VMS platform offers a full range of applications for unmatched scalability through a fully open architecture. Citi Bank, Kirkland’s, University of Notre Dame, ABF Freight, Nike and thousands of other customers trust Salient to provide powerful video-enabled surveillance and business intelligence solutions for today and tomorrow.