Industry leaders came together for the 2026 State of the Integration Industry webinar, hosted by Commercial Integrator, Security Sales & Integration, and NSCA, to unpack the opportunities and challenges shaping the year ahead for integration businesses.
During this one-hour live discussion, expert panelists shared timely insights into the overall climate for pro AV and electronic security integrators, including project backlog trends, strategies for capturing multi-location opportunities, and practical guidance on becoming a trusted advisor amid emerging technologies like AI.
The conversation also explored how integrators can better align recurring revenue strategy with execution, strengthen collaboration with IT teams, upskill their workforce, and address ongoing talent recruitment and retention challenges.
The panel featured Tom LeBlanc, executive director of NSCA, and David Fisher, president of the systems integration division at IMS Technology Services and the 2025 CI+SSI Integrator of the Year, with Dan Ferrisi, group director of content + editorial at Emerald, moderating.
Attendees walked away with actionable strategies and real-world perspectives to help position their integration businesses for success in 2026 and beyond.
