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Retail stores are a prime target for theft, and retail businesses face massive problems with shrinkage eating away at profits. Advances in the quality and sophistication of video surveillance now provide management with actionable information for liability claims, personnel behavior issues, and marketing trends.
Video surveillance isn’t just about loss prevention. Management has adopted video to provide a safer work environment for employees to take advantage of insurance benefits for reduced liability, utilize enhanced analytics for queue management, people counting, crowd and loitering detection, and strategic product marketing.

Discover how Salient Cloud Services enhances retail video management. Our open VMS platform integrates with existing systems, offering real-time monitoring for theft prevention and customer safety.
CompleteView leverages advanced technologies enabling efficient operations and secure mobile access to data.
Customer Stories
Customer Stories
Kirklands
Working with several systems integrators, Kirkland’s chose to deploy an IP video surveillance solution consisting of Hanwha video surveillance cameras managed by Salient’s enterprise Video Management Software (VMS).
New Hampshire Liquor Commission
The New Hampshire Liquor Commission (NHLC) experienced a record-breaking fiscal year in 2016. Sales reached an all-time high of $678.4 million, marking a $36.3 million increase in total sales from Fiscal Year 2015. With the increase of business, and the addition of three more state-run stores, the state commission felt it was time to improve on security solutions. Enter Griffon Security Technologies.
Running to Security
“The larger concept stores have deployed all IP and 360-degree cameras that all feed back to their home office,” said Grant Cowan, director of national accounts at Salient.
“Deploying our CompleteView VMS, they are able to manage the video feeds more effectively, and with the store in Times Square, where there are more than 100 cameras, they have all the horsepower they need to look at video images.”
Resources
From Ground to Cloud: Migration Tips for Salient Video Users
A break-in happens after hours at one of your remote sites. Law enforcement is on the way. You’re at home. Your team is at HQ. The local operator is off duty. Without cloud access, you’re
Smarter Video Triage and Investigation
Video has always played a central role in security investigations—but how teams engage with that video is evolving rapidly. What used to take hours now happens in minutes, thanks to smarter tools, automated workflows, and
New Tech Stacks in VMS: Enhancing or Hindering Software Upgrades?
The decisions you make at the beginning of a video management (VMS) deployment can shape everything—from day-to-day performance to upgrade flexibility years down the line. As VMS technology shifts to include cloud, edge computing, and
Securing Retail Surveillance: Why Encryption Matters for Your Video Data
From organized retail crime to cyberattacks on sensitive data, retailers face an ever-evolving security landscape. As video surveillance continues to be a crucial tool for loss prevention and operational oversight, protecting this data with encryption
Disaster Readiness in Retail: Protecting People, Providing for Community
Disaster Readiness in Retail: Protecting People, Providing for Community brought together emergency management veterans and retail leaders for a powerful conversation on how to strengthen disaster preparedness across the industry. With wildfires, hurricanes, and supply
The New Meaning of Convergence in Security
Convergence has been a defining theme in security for decades. But what it means—and why it matters—has evolved dramatically. In the late 1990s, the industry was just beginning its shift from analog to IP-based security
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