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Retail stores are a prime target for theft, and retail businesses face massive problems with shrinkage eating away at profits. Advances in the quality and sophistication of video surveillance now provide management with actionable information for liability claims, personnel behavior issues, and marketing trends.
Video surveillance isn’t just about loss prevention. Management has adopted video to provide a safer work environment for employees to take advantage of insurance benefits for reduced liability, utilize enhanced analytics for queue management, people counting, crowd and loitering detection, and strategic product marketing.

Discover how Salient Cloud Services enhances retail video management. Our open VMS platform integrates with existing systems, offering real-time monitoring for theft prevention and customer safety.
CompleteView leverages advanced technologies enabling efficient operations and secure mobile access to data.
Customer Stories
Customer Stories
Kirklands
Working with several systems integrators, Kirkland’s chose to deploy an IP video surveillance solution consisting of Hanwha video surveillance cameras managed by Salient’s enterprise Video Management Software (VMS).
New Hampshire Liquor Commission
The New Hampshire Liquor Commission (NHLC) experienced a record-breaking fiscal year in 2016. Sales reached an all-time high of $678.4 million, marking a $36.3 million increase in total sales from Fiscal Year 2015. With the increase of business, and the addition of three more state-run stores, the state commission felt it was time to improve on security solutions. Enter Griffon Security Technologies.
Running to Security
“The larger concept stores have deployed all IP and 360-degree cameras that all feed back to their home office,” said Grant Cowan, director of national accounts at Salient.
“Deploying our CompleteView VMS, they are able to manage the video feeds more effectively, and with the store in Times Square, where there are more than 100 cameras, they have all the horsepower they need to look at video images.”
Resources
On the Inside of Retail: Internal Theft, Threats, and Investigations
Retailers often focus on external threats like organized retail crime and gang activity—but what if the greater risk comes from within? This on-demand webinar tackles the often-overlooked issue of internal loss, exploring how employees with
Green Security: Reducing the Environmental Impact
As our planet faces growing environmental challenges, every industry has a role to play in creating a sustainable future. The security industry, often associated with technology and infrastructure, can make a profound difference by adopting
Infrastructure Matters: Balancing Building Design and Physical Security
When are building design and physical security systems complementary? When are they at odds? The answers to these questions lie in strategic planning and early integration. A well-designed building should not only be aesthetically pleasing
Remote Accessibility in Security: Enhancing Proactive Threat Detection and Incident Response
The security landscape is undergoing a transformative shift. While traditional systems relied heavily on reactive measures—responding after an incident has occurred—modern solutions emphasize proactive approaches. Remote accessibility, powered by tools like Salient’s Video Management Software
Salient eXchange March 2025
Sneak Peek at CompleteView 7.6 Get an exclusive look at CompleteView 7.6, the latest release packed with powerful enhancements designed to improve efficiency, scalability, and enterprise-level management. Watch the video below for live demonstrations and
The Future of Security: Why Cloud Services Are No Longer Optional
With nearly three decades of experience, T.J. Dooley of Limitless Integrations LLC, stands out as a visionary leader. His hands-on journey, starting as a technician and progressing to business owner, has equipped him with unique
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